Shipping

We want your flowers, plants and gifts to arrive exactly when you need them, so here's everything you need to know about how and when we deliver. If you can't find the answer you're after, email us at info@graceandthorn.com and we'll sort it.

London same-day delivery

We deliver across London six days a week, Monday to Saturday (we don't deliver on Sundays).

Order by 1pm, Monday to Friday, for delivery that same day.
Order by 10am on Saturday for Saturday delivery.
Or you can simply choose a future date at checkout.
Your delivery fee will be shown at checkout and is calculated based on distance from our studio.

Same-day delivery currently covers the following London postcodes:

E1, E1W, E2, E3, E5, E7, E8, E9, E10, E11, E14, E15, E16, E17, E20, EC1, EC1A, EC2, EC2A, EC3, EC3A, EC4, N1, N1C, N4, N5, N6, N7, N8, N15, N16, N17, N19, NW1, NW3, NW5, NW6, NW8, SE1, SE5, SE8, SE10, SE11, SE14, SE15, SE16, SE17, SW1, SW1A, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, W1, W1A, W2, W6, W8, W9, W10, W11, W12, W14, WC1, WC1A, WC2, WC2A.

If your postcode isn't on this list, don't worry — we'll still get to you, just on our nationwide next-day service below rather than same-day, if you would like a quote for a courier outside of these postcodes, drop us an email.

Our drivers deliver between 10am and 7pm. We can't specify an exact time slot, but we'll always get to you as early in that window as we can. If your recipient isn't in when we arrive, we'll leave your order in a safe place and pop a note through the door to let them know. If you'd like to add a safe place note, just let us know in advance at info@graceandthorn.com. If a delivery genuinely can't be left (for example, no safe place is available) and has to be reattempted, a redelivery fee may apply.

Nationwide next-day delivery

For addresses outside of our London same-day postcodes, including some Greater London postcodes, we deliver nationwide Tuesday to Saturday (we don't deliver nationwide on Mondays or Sundays).

Order by 1pm for next-day delivery.
Delivery days are Tuesday, Wednesday, Thursday, Friday and Saturday only.

Some of our more delicate, bulky or beautifully impractical-to-box items (think certain jar and box arrangements) are only available for London delivery and can't be sent nationwide. Where this applies, it's flagged clearly on the product page.

Click & collect

Prefer to swing by in person? You can collect your order from our London Fields studio, Monday to Saturday (not Sundays).

Order by 2pm, Monday to Friday, for same-day collection.
Order by 10am on Saturday for same-day collection.

RTW weddings & events

Wedding flowers work a little differently to our everyday delivery service, simply because timing matters so much more on the day itself.

We strongly recommend choosing a delivery date the day before your wedding or event, rather than the day itself. This takes the pressure off if anything runs even slightly behind on the morning of your ceremony.

You'll choose your delivery day at checkout, just set it to the day before your big day.

Ordering for multiple addresses (for example, buttonholes to the groom's party at a different location), or have any other logistical wrinkles to iron out? Get in touch with us at info@graceandthorn.com and we'll happily help you plan around it.

For RTW products, our website will not allow delivery outside of the same-day postcodes listed in our 'London same-day delivery' section. If you are hosting your wedding or event outside of these postcodes, please get in touch with us and we will help facilitate your delivery.

If you are ordering last minute, our RTW collection requires a minimum lead time, meaning you cannot select same-day or next-day delivery. Please get in touch with us via phone or email if you need something quickly and we will do our best to accommodate your order.

For bespoke weddings and larger events, the earlier you reach out the better — it gives us the best chance of sourcing exactly what you have in mind.

Lifestyle & gifts

For candles, home fragrance and other non-perishable gifts, delivery works a little differently to fresh flowers:

Standard delivery: 3 to 5 working days.
Express delivery: 1 to 2 working days.
Both exclude weekends.

Or choose click & collect from our London Fields studio.

Where we deliver

We deliver across London and UK mainland. We're unable to deliver to the Scottish Isles, Northern Ireland, the Isle of Wight, the Isle of Man, Jersey, Guernsey or the Scilly Isles.

Something not quite right?

Need to change your delivery date, edit a gift message, or make any other changes after ordering? Email us at info@graceandthorn.com with your order number and we'll sort it. If your order hasn't arrived within the window above, please don't hesitate to get in touch — the same address is the best place to reach us.